The webpages consist of components that are placed in specific positions of the webpage. For each flow, there are certain units that determine the workflow. These units are physical components that define how a particular department works. The search tool that allows the user to type in a keyword and find a product is a typical component. When a site is created, the web pages pertaining to a particular domain also needs to be designed. These components are to be placed at appropriate portions of the web page, so that the page looks presentable.

An employee of a department can access the web pages from any place through an Internet client. Any user has to authenticate himself to enter the site and use it. A user who does not have a userid cannot login. He has to sign up to access the website. Based on the privileges he has got, he uses the components. A workflow consists of a set of components that lead to a transaction.